Return/Exchange Policy

🔁 RETURNS & EXCHANGES

What is your return policy?
You can return items within 30 days if they’re unworn, in original packaging, and in resellable condition.
Note: Earrings and personal items are non-returnable for hygiene reasons.

How do I return an item?
Contact us at support@velavora.com and we’ll guide you through the return process.

Can I exchange an item?
Yes, exchanges are available for items of equal or lesser value. Just reach out to get started.